Before we start

We proud ourselves in the services we provide to our clients. As we try to maintain the best level of quality available, please make sure you read the FAQ page before reaching out. That way you'll know for sure are we a good fit or not.

Frequently Asked Questions

Which companies do you work with?

We usually work with early to mid developed startups in tech area but we have worked and enjoyed working with content creators, hotels, non-profits, and personal development experts. The only important thing is to understand that marketing is a process, and it takes time, clear goals and investment.

Do you require any long-term contracts?

No. Our contracts are fixed for a three-month initial period and then can be renewed on a month-to-month basis and canceled at any time with a thirty-day notice.

Who will manage my accounts?

Your accounts are managed by our growth consultants who are certified experts in advertising and analytics. Your contact person will be assigned upon signing the contract and will be in touch with you throughout the process.

Will I have access to my accounts?

Yes. All accounts, created or taken over by us, will remain in your ownership and you will have access to all of them.

Do I have to pay for services in advance?

Yes. Our services are payable in advance usually in full or on a month-by-month basis which is agreed during the initial discovery process.

Can you guarantee results?

In marketing, nothing is certain. We can only guarantee that we will work our hardest to achieve goals we set together and that everything will be done in a professional, timely and effective manner. Be advised that it usually takes between one and three months to see changes and results coming in.

Do I need an advertising budget?

Yes. It is advisable to test a smaller amount if you haven't done any online advertising before to see what platforms or combinations work for you. The budget can be managed by the agency or by you.

What if something goes wrong?

We constantly evaluate and optimize our strategies and tactics. If something doesn't work or goes wrong we go back to the drawing board and try something new. We don't want to waste your time and resources.

What happens to all the content that is created?

Upon completion of a project or termination of the contract, all creative materials developed by our team will be handed over to you.

Can you provide services outside of the ones listed on your website?

It depends on what kind of services. Within our basic services, we include landing page design, copywriting, graphic design, and basic SEO. We can discuss how to expand on these services if you have needs outside the scope. This will have to be agreed before we start the project or contract period.

How will you report back to me?

We set up an easy to read dashboard for you to track stats and results in real-time. Once a month we will email you the comprehensive report including our suggestions for improvements.

How often will I hear from you?

We usually set up weekly or bi-weekly consulting calls to discuss results, priorities, and trends. Once a month we email you the report and outside these calls and reports, we will be available via email during the week. Feel free to drop us a note here and there, we're happy to talk to all of our clients.